We compared Fortinet FortiEDR and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
Fortinet FortiEDR requires improvements in user interface, setup process, documentation, and reporting capabilities. Users appreciate its threat detection capabilities and customer service. Microsoft Defender for Endpoint features comprehensive threat protection, real-time monitoring, and efficient incident response. Users praise its customer service, pricing, and effectiveness in threat detection but suggest some areas for improvement. Overall, Fortinet FortiEDR focuses on enhancements in usability and reporting, while Microsoft Defender for Endpoint emphasizes comprehensive threat protection and real-time monitoring.
Features: Fortinet FortiEDR is praised for its advanced threat detection, seamless integration, and user-friendly interface. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, and effective incident response capabilities.
Pricing and ROI: The setup cost for Fortinet FortiEDR is reported to be straightforward and hassle-free, requiring minimal effort. Customers also appreciate the flexibility of licensing options that allow them to choose the most suitable model. Similarly, with Microsoft Defender for Endpoint, users found the pricing reasonable, setup process straightforward, and licensing options flexible for different organizational needs., Fortinet FortiEDR offers a positive ROI based on user feedback. Microsoft Defender for Endpoint also has a positive ROI, with users praising its performance, effectiveness, and real-time insights.
Room for Improvement: Fortinet FortiEDR could benefit from improvements in user interface, ease of use, setup process, documentation, training resources, reporting capabilities, and dashboards. Microsoft Defender for Endpoint has areas for enhancement according to user feedback.
Deployment and customer support: Based on user reviews, the implementation duration for Fortinet FortiEDR varies, with some users taking three months for deployment and a week for setup. Microsoft Defender for Endpoint also has varying reviews, with some users taking three months for deployment and a week for setup. It is important to consider the context in which these timeframes are mentioned., Customers have reported positive experiences with the customer service of both Fortinet FortiEDR and Microsoft Defender for Endpoint. However, Fortinet is praised for its excellent assistance and guidance, while Microsoft is commended for the helpfulness, efficiency, and promptness of their support team.
The summary above is based on 106 interviews we conducted recently with Fortinet FortiEDR and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"This is stable and scalable."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet is very user-friendly for customers."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Microsoft Defender for Endpoint's WCS function, a content filtering solution, has proven to be the most useful, stable, and reliable option for our current needs."
"It comes included with the Windows license."
"The features I have found most valuable are the ransomware and malware protection. The solution detects malware live and whenever it detects suspicious activity, it quarantines it."
"One of the features which differentiates it from other EDR providers is the Automated Investigation and Response, which reduces the workload of SOC analysts or engineers. They don't have to manually investigate each and every alert on the endpoint, since it does so automatically. And you can automate the investigation part."
"It is stable and easy to use. Everything is okay, and there are no performance issues."
"This is not an inventory solution, but it helps you take count of how many workstations you have, as well as what software is installed on each of them."
"File protection is the most valuable feature. Antivirus security on the Level OS, Microsoft Defender, and Microsoft Guard for 2019."
"It does not make Windows slow, as compared to all of the third part antiviruses."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We'd like to see more one-to-one product presentations for the distribution channels."
"ZTNA can improve latency."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Phishing and Malware detection could be better."
"Defender is free for one year. Once that year is over, we will switch to Kaspersky."
"I am not sure if I will be using this product in the future because of the price."
"The time it takes to restore the application could be improved. It has a lot of dependencies. It's not like the Microsoft security that comes with the OS. Updating through the command prompt, most of the time, it takes some time to download some of these dependencies."
"It would be helpful if they offered video tutorial guides."
"Other vendors provide a lot of customization when it comes to integration, which every big organization requires. No big organization depends on one particular tool. Defender lacks that at this point."
"Additional security would be beneficial."
"I would like to see the next generation of the tool improved to work with other operating systems, like Linux."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 32 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Fortinet FortiEDR is rated 7.8, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Microsoft Intune. See our Fortinet FortiEDR vs. Microsoft Defender for Endpoint report.
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