We performed a comparison between CrowdStrike Falcon and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"This is stable and scalable."
"Fortinet is very user-friendly for customers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It provides very good protection and the ability to crosscheck environments."
"The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"I like the Overwatch feature the most."
"I like the feature called RTC, the remote time connector."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"You can use the product to create special accounts."
"Microsoft EOP's most valuable feature is a shared mailbox."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"It provides security to both on-premises and Azure infrastructures."
"The initial setup is just a standard process."
"It is scalable."
"We can migrate seamlessly without any disruptions to our operations."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"I haven't seen the use of AI in the solution."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution is not user-friendly."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"They should provide us with good visibility for everything."
"I would like to see a more accurate integration and an option to check the local machine."
"I would like to see the machine learning feature enhanced."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"The pricing is a bit too high."
"We sometimes get false positives."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The solution must improve the user experience."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"The reporting needs a little bit of improvement."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"When the product is being updated, it changes some of the setups. The support team is also not good."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews. CrowdStrike Falcon is rated 8.8, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail and Mimecast Email Security. See our CrowdStrike Falcon vs. Microsoft Exchange Online Protection (EOP) report.
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