We performed a comparison between CrowdStrike Falcon and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform. You only need to deploy the light agents on the licensed endpoints, and you're ready to work. Your dashboards will tell you the number of the endpoints being protected and the incidents. There are also incident dashboards with alerts that will tell you about the details."
"The UI is simple and self-explanatory. Everything is easy to understand."
"It's given me a level of confidence that my network is secure."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"CrowdStrike Falcon offers a comprehensive dashboard that is highly effective in protecting against and blocking external infiltration attempts."
"We are now able to find the root cause analysis on any threat. We can figure out where the issue came in versus just dealing with where it is at the moment."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The solution can scale well."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution is stable."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The interface is quite easy to use."
"IPS and the user interface are good features."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution should address emerging threats like SQL injection."
"The only minor concern is occasional interference with desired programs."
"The dashboard isn't easy to access and manage."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Intelligence aspects need improvement"
"It takes about two business days for initial support, which is too slow in urgent situations."
"I would like to see a more accurate integration and an option to check the local machine."
"It can be expensive depending on the features you select."
"Too many false positives."
"The ability to receive text alerts natively in the console would be kind of cool."
"The portal can be clunky to navigate at times and has room for improvement."
"I would love to see more investment in Insight because CrowdStrike have an opportunity to potentially displace some of the vulnerability management vendors with the visibility they can see over time. I want to see them continue to evolve, e.g., what other things can they disrupt which are operational things we have to continue to do as an organization."
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"The solution needs to have integration with on-premises security devices and security facilities. That means all the security products, including the perimeter firewall, the DMZ."
"The interface is very complicated."
"Its UI could be more user-friendly."
"The GUI could be better."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"A significant deterioration in customer support."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"They do need to minimize the number of agents installed on a server."
"The interface has many issues."
More Symantec Endpoint Detection and Response Pricing and Cost Advice →
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. CrowdStrike Falcon is rated 8.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Trellix Endpoint Security (ENS). See our CrowdStrike Falcon vs. Symantec Endpoint Detection and Response report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.