We performed a comparison between Cynet and Intercept X Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Cynet needs to expand device support and add customization options. Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users suggest improving network monitoring and strengthening integration with other tools. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures.
Service and Support: Cynet's customer service is consistently lauded for its excellence. Their dedicated support team is available around the clock, and they also have a contingency plan for urgent incidents. Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation.
Pricing: Customers generally think Cynet is affordable and a good value for its features. Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment.
Comparison Results: Our users prefer Cynet over Intercept X Endpoint. Cynet offers a tailored experience, regular automatic updates, and a user-friendly dashboard equipped with advanced protection capabilities. The solution goes the extra mile with its sophisticated ransomware defense and complimentary 24/7 SOC service. While Intercept X Endpoint also offers solid threat protection, Cynet's customization options and comprehensive cybersecurity approach make it the top choice.
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"The summarization of emails is a valuable feature."
"Its most significant advantage lies in its affordability."
"I have found the ability to delete unwanted threats beneficial."
"The product is very easy to use."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"The interface is exceptionally clear and easy to understand."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"I like the Cynet Correlator™ feature."
"Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
"The product is very easy to use. Customers really appreciate that."
"We are protecting all our workstations."
"The solution has very good usability."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"It is stable and has a good price. I find it very good."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"All of the features are very important for anyone who is supporting a large number of computers."
"There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option."
"The deployment is quick. It just depends on the environment and what you may be replacing."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"Sometimes, configurations take much longer than expected."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"At times, there may be delays in the execution of certain actions and their effects."
"365 Defender has multiple subsets, including Defender for Cloud Apps. When integrating Defender for Cloud Apps with apps on third-party cloud platforms like AWS or GCP, there are limitations on our ability to control user activities. If Microsoft added more control over third-party products, that would be a game-changer and help us quite a lot."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete."
"Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"A support center in Asia is needed."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"There is room for improvement in terms of support. The support should be faster to respond."
"Automation could be improved, and orchestration could be added to the features."
"Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
"There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness."
"The after sales service and support could be improved."
"Integration with firewall solutions could be better."
"The main real-time scanning takes most of the processing power of my notebook."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. Cynet is rated 8.8, while Intercept X Endpoint is rated 8.4. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient. See our Cynet vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Extended Detection and Response (XDR) vendors.
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