We performed a comparison between Darktrace and Datto Endpoint Detection and Response (EDR) based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The good part is that you don't have to configure it, which is very convenient."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Does a thorough job of examining email and URLs for malicious content."
"The technical support is good and quick to resolve issues."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk."
"We are able to detect a lot of things, actually, and see what is happening in our network."
"Darktrace is extremely stable."
"AI analytics are built directly into the product."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"The solution is stable. We've never had any problems with it."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The GUI is sometimes slow to fetch the device report and could be improved."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"You should be able to deploy Defender for every subscription without the need to add servers."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"There is a high ratio of false positive information."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"I'd love them to see maybe covering the cloud a bit more."
"The user interface and the configuration are a bit complex and should be improved or simplified."
"The solution could be easier to use."
"Darktrace needs to automate the reports of false positives, botnets and everything."
"It would be useful if there was a way to check to see if there are certain devices that are not in sync with the solution. I'm not sure if this is an option or not."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Datto Endpoint Detection and Response (EDR) Pricing and Cost Advice →
Darktrace is ranked 11th in Email Security with 66 reviews while Datto Endpoint Detection and Response (EDR) is ranked 44th in Endpoint Detection and Response (EDR) with 3 reviews. Darktrace is rated 8.2, while Datto Endpoint Detection and Response (EDR) is rated 7.6. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Datto Endpoint Detection and Response (EDR) writes "Good security scanning, but has a complex setup and the stability isn't ideal". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Datto Endpoint Detection and Response (EDR) is most compared with SentinelOne Singularity Complete, CrowdStrike Falcon, Bitdefender GravityZone EDR, Huntress and Trend Vision One Endpoint Security.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.