We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment."
"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"The most valuable aspect is for us to have everything in one place."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"The most valuable aspect of the solution is the APM."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"It has a high-level insight into the infrastructure model of the application and provides important detailed data on the host and metrics, which is the main concern of our customers."
"FortiAnalyzer's best feature is centralized log analysis. It's based on SQL database, so I can fully customize my report, chart-wise and log-wise, and can create as many reports as I want without any limit."
"The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics."
"The ability to gather all gateway information and logs in a single location is the most valuable feature."
"The solution provides good standardized reports and is easy to troubleshoot."
"There are a lot of monitoring features available."
"The report templates are valuable. It works very well, and integrations also work well."
"The most valuable features of the solution are the reports and the playbooks."
"The initial setup is easy, and the deployment is fast."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"I often have issues with the UI in my browser."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"They could have better log reporting."
"It would be great if usage metrics were automatically created and we could create custom metrics, instead we ended up building some of our own stuff to track and alert on our own usage."
"The documentation leaves a lot to be desired for new users."
"It seems that admin cost control granularity is an afterthought."
"The on-premise version is very difficult to upgrade."
"When using this solution, you need a high-level expert to make it work as it should."
"The cloud version can be expensive. If the customers could get the resources to store the logs on-premises, it would be much better."
"The user interface could be a bit more user-friendly."
"We would like to see some improvement on the upgrade process around this solution. There are sometimes communication issues when a new version of the firewall is implemented, and it fails to report back to this product."
"Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful."
"The solution lacks business intelligence features. It's much too basic."
"We are concerned about the compliance of our policy and institutional philosophy."
"The pricing could be better."
Datadog is ranked 3rd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 7th in Log Management with 87 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine EventLog Analyzer. See our Datadog vs. Fortinet FortiAnalyzer report.
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