We performed a comparison between Datadog and SolarWinds Server and Application Monitor based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog offers impressive features like interactive displays and data analysis, error detection and centralization of logs, ease of use for developers, and adaptability with AI and ML. SolarWinds Server and Application Monitor is praised for its straightforward installation process, user-friendly interface, robust monitoring abilities, and AppStack functionality for identifying and resolving problems. Datadog could enhance its usability, integration, user interface intuitiveness, learning curve, monitoring of external websites, SSL security, setup complexity, security features, and customization flexibility. SolarWinds Server and Application Monitor could benefit from improvements in stability, flexibility, ease of use, performance, integration, pricing, reporting feature, and code-level monitoring.
Service and Support: Customers have generally praised the availability and promptness of Datadog's customer service and support. However, there have been occasional instances of slow or unresponsive support, especially in the Asia-Pacific region. SolarWinds Server and Application Monitor support services have received mixed feedback. Some customers have recommended enhancements in turnaround time and escalation procedures.
Ease of Deployment: Datadog's initial setup is considered user-friendly and simple, with support readily available. SolarWinds Server and Application Monitor does not require installation as it is a cloud solution, however, upgrades can be time-consuming.
Pricing: Some users find Datadog's setup cost to be expensive, while others find it reasonable compared to other solutions. The pricing model for Datadog is considered confusing and lacks documentation. SolarWinds Server and Application Monitor's pricing has received mixed reviews, with some finding it overpriced and others considering it reasonable.
Comparison Results: Datadog is preferred over SolarWinds Server and Application Monitor. Users praised Datadog for its user-friendly interface, easy setup, comprehensive dashboards, and reporting options, effective error reporting and log centralization features, and its ability to cater to the needs of development teams. Additionally, users appreciated the wide range of integrations available with Datadog and its flexibility in monitoring and analyzing data.
"The solution has helped out organization gain improved visibility."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"The performance of Datadog is good."
"The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on."
"The most valuable aspect is for us to have everything in one place."
"This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime."
"I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before."
"The solution has helped our organization with custom events to track specific cases."
"The most valuable feature is the Access Rights Manager."
"SolarWinds is a very stable platform compared to others on the market."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"The more valuable feature of this solution is the Exchange feature."
"I'd like to see better pricing and more integration in the next release."
"We primarily use the log management functionality, and the only feedback I have there is better fuzzy text searching in logs (the kind that Kibana has)."
"The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two."
"Managing dashboards as IaC is a bit hard to work out at times."
"I think better access to their engineers when we have a problem could be better."
"We need more advanced querying against logs."
"If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."
"Geo-data is also something very critical that we hope to see in the future."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"I think they need to make reporting easier and more simple & dynamic."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"The product does not explain why a problem occurred."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Datadog is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our Datadog vs. SolarWinds Server and Application Monitor report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
