We performed a comparison between Druva inSync and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If you are looking for a backup solution, go with Druva because it's quite simple."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
"Druva inSync is very easy to use."
"Our customers do not need to purchase third party storage or a separate server for data backup."
"We get control over authentication policies and create an agentless backup by generating a token for that."
"The recovery aspect of the solution is its most valuable feature."
"It has a straightforward installation."
"The main benefit of this solution is that it automatically scans the files for ransomware after the backup is complete."
"The most valuable feature of MSP360 Backup is its reliability."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"MSP360 Backup's most valuable feature is its backup interface."
"Provides connectivity to a lot of different cloud storage solutions."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The initial setup is very easy. It's not overly complex."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"It would be good if bare metal backups were possible."
"The solution takes a lot of time during restoration."
"I would like to see security improved in the next release."
"The support of other cloud services needs to be improved. It has very good cloud support for AWS but not with others."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
"The speed could be better."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The graphics are looking a bit old and should be updated."
Druva inSync is ranked 15th in Cloud Backup with 15 reviews while MSP360 Backup is ranked 28th in Cloud Backup with 15 reviews. Druva inSync is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of Druva inSync writes "Lightweight, easy to install and configure, and it does its job automatically". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Druva inSync is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Commvault Cloud and Acronis Cyber Protect, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Druva inSync vs. MSP360 Backup report.
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