We performed a comparison between Elastic Observability and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For full stack observability, Elastic is the best tool compared with any other tool ."
"It has always been a stable solution."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"We can view and connect different sources to the dashboard using it."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"The product has connectors to many services."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"It is great for service level agreements and can comply fully with internet monitoring or any interface."
"The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for."
"Ability to create a dashboard inside software monitoring."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"Stability-wise, I rate the solution a ten out of ten."
"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
"The price is the only issue in the solution. It can be made better and cheaper."
"The cost must be made more transparent."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"Elastic Observability needs to have better standardization, logging, and schema."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"There is room for improvement regarding its APM capabilities."
"Elastic Observability’s price could be improved."
"There could be more low-code features included in the product."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."
"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"The free version only gives us 100 free sensors to use. It would be nice if there was double that."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"PRTG Network Monitor can improve Layer 2 and Layer 3 network maps and the GUI more user-friendly. Additionally, they should bundle the features so I can monitor everything on one particular device."
"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."
Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. Elastic Observability is rated 7.8, while PRTG Network Monitor is rated 8.2. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and ServiceNow IT Operations Management, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Huawei eSight. See our Elastic Observability vs. PRTG Network Monitor report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
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