We performed a comparison between New Relic and Elastic Observability based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users prefer Elastic Observability over New Relic due to its comprehensive visualization and metrics, better control over backend calls, and AI integration, including simple-to-use machine learning. Despite its straightforward setup, users suggest that New Relic could improve error debugging, correlation with logs, historical data retention, and AI and machine learning capabilities.
"For full stack observability, Elastic is the best tool compared with any other tool ."
"The most valuable feature of Elastic Observability is the text search."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"I have built a mini business intelligence system based on Elastic Observability."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"The solution allows us to dig deep into data."
"The product has connectors to many services."
"We can view and connect different sources to the dashboard using it."
"It has prevented failures from occurring in our production environment."
"The VPN is one of the solution's most valuable features for us."
"The most valuable features are the dashboards and tracing."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable feature is the ability to manage the application flow."
"The pricing is pretty good."
"The most valuable features of New Relic are the reports and ease of use."
"The most valuable feature of New Relic is its ease of use."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"Elastic Observability needs to have better standardization, logging, and schema."
"Elastic Observability’s price could be improved."
"More web features could be added to the product."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"There could be more low-code features included in the product."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The solution should include more detailed reports for SQL database requests."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The solution must provide better support for Azure Web Apps service."
"I would like an infrastructure network that provides real-time views, showing the issues."
Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Elastic Observability is rated 7.8, while New Relic is rated 8.6. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Elastic Observability is most compared with Dynatrace, AppDynamics, Azure Monitor, Sentry and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Grafana, Prometheus and Azure Monitor. See our Elastic Observability vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.