We performed a comparison between ESET Cloud Apps Protection and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Defender helps us prioritize threats across our organization."
"The product's scalability is good."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The technical support is good and quick to resolve issues."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"There are several features that I consider valuable."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"It is a very scalable solution."
"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The initial implementation is pretty easy to handle."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"It's very good at identifying threats."
"As a cloud-based product, it can scale well."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"We need to be able to whitelist data at the backend."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We need a separate license and we don't know how to get the license that is required."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The XDR dashboard has room for improvement."
"You should be able to deploy Defender for every subscription without the need to add servers."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"Integration for reporting needs to be improved, it's too complex."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"I would want better spear phishing protection in the essentials package."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
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ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. ESET Cloud Apps Protection is rated 9.6, while Proofpoint Email Protection is rated 8.4. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our ESET Cloud Apps Protection vs. Proofpoint Email Protection report.
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