We performed a comparison between Evanios and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to manipulate events via JavaScript getting the exact data that we want."
"The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."
"Provided up to a 90% noise reduction in some our noisy monitoring tools."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"It's easy to set up."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"The auto remediation feature has been most valuable. They have also introduced an AOP feature of ServiceNow that we are keen to explore."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"The price could be cheaper."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"We would like the ability to have an "exit" option for events when they are being processed."
"The initial setup phase was hard and could be made easier."
"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"I would like more manual issues to have automated report-facing options."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"I advise others not to customize a lot while using the solution."
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Evanios is ranked 13th in Event Monitoring with 6 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Evanios is rated 9.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Evanios writes "The vendor is willing to work with us and develop solutions for products they did not already have an integration for". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Evanios is most compared with Splunk Enterprise Security, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Evanios vs. ServiceNow IT Operations Management report.
See our list of best Event Monitoring vendors and best IT Infrastructure Monitoring vendors.
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