We performed a comparison between ForgeRock and WSO2 Identity Server based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The most valuable features are that it is easy to manage and it's stable."
"Easy to customize and adaptable to any environment."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"We create and define the permissions and configurations for the users."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The product provides easy integration between API manager and IT server components."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"I would rate the solution's stability eight or nine out of ten."
"Comprehensive ecosystem."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The solution gets the job done, and we don't have to do the main configuration."
"The keystore feature has been most valuable for us."
"It's very easy to implement everything."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"Automatic Deployment needs improvement. it could be made easier."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The solution seems to be pretty outdated."
"There needs to be a good support model and easy-to-understand documentation."
"I found the initial setup to be very complex."
"The solution could improve its development from a user perspective."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The high availability architecture has to be improved."
ForgeRock is ranked 2nd in Customer Identity and Access Management (CIAM) with 27 reviews while WSO2 Identity Server is ranked 7th in Customer Identity and Access Management (CIAM) with 8 reviews. ForgeRock is rated 8.0, while WSO2 Identity Server is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of WSO2 Identity Server writes "Provides easy integration with other tools". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas WSO2 Identity Server is most compared with Auth0, Amazon Cognito, SAP Identity Management, CyberArk Privileged Access Manager and Cloudflare Access. See our ForgeRock vs. WSO2 Identity Server report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.