We performed a comparison between ForgeRock and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the identity and access management tools in the solution to be particularly useful for our organization."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The product is easy to set up."
"The most valuable features are that it is easy to manage and it's stable."
"Easy to customize and adaptable to any environment."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"It is reliable."
"The most valuable feature is the integration with the Active Directory."
"We almost never have outages nor see slowdowns."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's documentation is not very good, and they do not give more details."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The product's support services in the French language are not free."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"The GUIs are not very clear, especially when integrating with other products from CA."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"I'd like to see a rework of the user directory configuration."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
ForgeRock is ranked 5th in Access Management with 27 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. ForgeRock is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Saviynt, whereas Symantec Siteminder is most compared with Ping Identity Platform, Okta Workforce Identity, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our ForgeRock vs. Symantec Siteminder report.
See our list of best Access Management vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.