We performed a comparison between Fortinet FortiGate SWG and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable feature of Fortinet FortiGate SWG is inspection."
"Web filtering is the most useful feature."
"FortiGate also makes GRE tunneling possible."
"The pricing on offer is excellent."
"Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
"The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
"I would rate the scalability of this product a nine out of ten because it is highly scalable. We have not had problems with customers in terms of scalability."
"The response from the technical support team has always been excellent."
"It's a stable solution."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"Global Intelligence Network is the best feature of the product."
"The most valuable feature is the caching."
"Symantec Proxy’s technical support is very good."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"The solution is scalable."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Fortinet FortiGate SWG can be expensive for some customers."
"They should make the product user-friendly and enhance the security features."
"FortiGate's reporting features could provide a better picture of what is happening in the box."
"Support could be improved."
"They have not yet extended to the cloud."
"Fortinet FortiGate SWG's SSL offloading features need improvement."
"What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it. What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly."
"One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect. Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter."
"Support response time and case resolution could be improved."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"The solution could improve by having better documentation."
"There are performance issues with all of the proxies."
"Technical support is an area that requires some improvement."
"The deployment is quite difficult."
"Symantec Proxy needs to include content management capabilities."
Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Fortinet FortiGate SWG is rated 8.6, while Symantec Proxy is rated 7.2. The top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". On the other hand, the top reviewer of Symantec Proxy writes "A scalable enterprise-level tool with advanced features that provide accurate database categorization". Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and TitanHQ WebTitan, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Cato SASE Cloud Platform. See our Fortinet FortiGate SWG vs. Symantec Proxy report.
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