We performed a comparison between Fortinet FortiMail and IRONSCALES based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues."
"The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices."
"Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is SPAM filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"It actually filters the compromised emails when on a network layer itself."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"I love the integration between Fortinet products."
"Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies."
"The stability is good."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"The UI needs to be more user-friendly."
"Several simulation options are available within 365, and the phishing simulation could be better."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The company should focus on adding threats that the solution is currently unable to detect."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"I would like it if the solution could be more affordable."
"The logging information is sometimes not clear or easy to understand."
"FortiMail's dashboard is somewhat complex and could be made simpler."
"Online support sometimes takes up to a week to get back to you."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"The integration with Google Suite needs to be better. it's something they can work on."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews. Fortinet FortiMail is rated 8.6, while IRONSCALES is rated 9.2. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud, whereas IRONSCALES is most compared with Avanan, Sublime Security, Perception Point Advanced Email Security, Cisco Secure Email and Mimecast Email Security. See our Fortinet FortiMail vs. IRONSCALES report.
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