We performed a comparison between Google Hangouts and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Google Meet has excellent audio quality, good images, and a robust set of features."
"The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system."
"It's integration with Google is the valuable feature."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten based on the number of users we have."
"The initial setup is very easy."
"The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later."
"The technical support team for Google Hangouts has been pretty responsive and could solve whatever challenges arise, within a day or two."
"The solution's stability is the most valuable feature."
"Zoom is useful for virtual meetings."
"The biggest advantage with Zoom, compared to other similar products, is the simplicity."
"I don't have any issues with the scalability of Zoom."
"The product is quite secure and you can use it remotely. I've never heard of there being any security issues."
"It is very quick to get a meeting started."
"Zoom has good integration and allows users to adjust the video image, other solutions I have used do not have this feature."
"The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom."
"Overall, Zoom is a good product because we are using it globally, and it is a good way of connecting with everyone globally."
"The user interface is an area with shortcomings and needs improvement."
"The stability of Google Hangouts has had some issues, such as video call delays. The stability could improve."
"We've noticed the product works better in Chrome and doesn't work as well in Safari browsers."
"I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting."
"Google Hangouts could work on making the service better for slow connections."
"Google Meet could be more secure."
"Support could be a bit faster."
"The algorithm should be improved to automatically deal with poor connections in a better way."
"Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."
"Zoom is not a good product for webinars."
"It is important for us to have Zoom integration with our Active Directory environment."
"It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now."
"You can use Teams more to collaborate with your coworkers. I think Zoom could add some of these features in addition to simple video conferencing."
"They should improve the sharing file features from accessing the internal network. If we cannnot share our documents through this meeting, our meeting productivity will decrease dramatically. We need these features."
"Zoom could be more scalable."
"While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom."
Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Google Hangouts is rated 8.2, while Zoom is rated 8.4. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Google Hangouts is most compared with , whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence and TeamViewer. See our Google Hangouts vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
