We performed a comparison between TeamViewer and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"TeamViewer has a good interface."
"The most important feature of TeamViewer is its ease of use."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The implementation process is simple."
"The solution is very stable. We've never had a problem with it."
"It's a user-friendly product."
"The implementation is quite straightforward."
"You can have multiple connections so that everybody can interact. You can change your background. If you're in your home and you don't want people to know what it looks like, you can pretty much change the background to any background that you want."
"The ability to share graphics and visuals."
"The interface is very intuitive. It's very easy to use."
"Zoom's most valuable feature is communication."
"Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams."
"It's pretty easy to connect to anybody through a scheduled meeting."
"The high capacity means that you can have a lot of people in the same meeting. I once attended a meeting with approximately 400 people."
"The most valuable feature of Zoom is the webinars."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"TeamViewer could be more secure."
"This solution could be improved by offering more flexibility in terms of usage."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"I'm not sure if they provide good quality audio alongside screensharing."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings."
"The cost should be cheaper."
"Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete."
"I'd like integration with Outlook to set my meetings. As it is, right now, I have to go to the Zoom app to do that, and after that, export it to Outlook."
"The interface requires some slight improvement in that it could better show the meeting attendees."
"I like to see the whole screen and sometimes, it is difficult to hide the speaker's picture or my own picture from the forefront of the Zoom screen."
"The next version should include features like conflict resolution and Version Control."
"While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom."
TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. TeamViewer is rated 8.6, while Zoom is rated 8.4. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, Cisco Meeting Server and GoToMeeting. See our TeamViewer vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
