We performed a comparison between SolarWinds Server and Application Monitor and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana stands out due to its open-source nature, flexibility in integration, and visually appealing graphs. SolarWinds falls short in terms of stability, flexibility, ease of use, and pricing, although it offers valuable monitoring capabilities. Grafana's customer service and pricing are positively reviewed. Overall, Grafana is user-friendly and provides a positive return on investment, making it the preferred solution.
"The integration between Loki and Tempo is valuable."
"The most valuable thing was that it had a good visualization tool."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"We can write queries in different languages, which is beneficial for visualization."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"The dashboards are the most valuable features."
"The best feature was the creation of graphs and trends."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."
"The most valuable feature is application monitoring."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"They should improve the functioning of its editing tool."
"Lacks event management which affects our DevOps people."
"There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations."
"The solution must provide tutorials and guides."
"I have a problem with Grafana in the area of documentation."
"Grafana doesn't provide anything for reporting."
"The formatting could be better."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"This product has no real downside unless they fail to continue development of its capabilities."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"The product needs to reduce its price."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Grafana is rated 8.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and SCOM. See our Grafana vs. SolarWinds Server and Application Monitor report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.