We performed a comparison between IBM FileNet and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The beauty is the response time. It is very good nowadays within the platform."
"Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings."
"FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure."
"It has a straightforward approach to the install."
"It has improved my organization by how we release documents, claims, and policies."
"The product is robust and can process a lot of documents for enterprise content management."
"Combined reports and data with timeline tracking."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
"Ability to store files of any type."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
"I would like to see expanded search features, like content search."
"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."
"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
"What I would like to see is more integration."
"I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction."
"The initial setup is complex and has room for improvement."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"The initial setup process is not intuitive."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"Make it more intuitive."
"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. IBM FileNet is rated 8.2, while SharePoint is rated 7.8. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". IBM FileNet is most compared with OpenText Documentum, OpenText Extended ECM, IBM ECM, Hyland OnBase and Alfresco, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and OpenText Extended ECM. See our IBM FileNet vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
