We performed a comparison between IBM MaaS360 and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: IBM MaaS360 comes out on top in this comparison mainly because it provides better support than Microsoft Intune. However, it should be noted that Intune users are overall more satisfied with the pricing.
"Asset management is the most valuable feature and integral for device inventory."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"It can change policies based on geolocation or schedules."
"We've found the scalability to be very good."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"The product’s most valuable feature is email, browser, and application security."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"It is a stable solution."
"The performance of Microsoft Intune is good."
"It's easy to manage."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The most valuable feature is the policy CSPs."
"This product works very well for companies already using the full Microsoft suite."
"It's really easy to access."
"Local technical support would be helpful."
"The look needs to be updated and it could be simpler to use."
"The user experience really isn't so good."
"The price could be lower."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"User interface is basic and not very intuitive."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"It would be helpful if there was proactive remediation."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The technical support could be improved."
"The security features should be improved."
"The configuration could be better by consolidating options and making it simpler."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"In future releases, I would like to see better integration with Apple products."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 165 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Google Cloud Identity. See our IBM MaaS360 vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.