We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Intune's unified endpoint management platform is invaluable."
"It has a useful device management feature."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"It works pretty well for us."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"Remote enablement feature and access to internal resources on the VPN."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"It can change policies based on geolocation or schedules."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"Patch management and associated policies help us manage and update our fleet's software."
"Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"The technical support could be improved."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The product needs to upgrade itself when the server is overloaded."
"The user interface could definitely use some improvement."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"The user experience really isn't so good."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"They should allow for the building of custom reports with graphics."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"The reporting needs to be improved so that generating them is more user-friendly."
"I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement."
"For Windows, we have a reset option. We'd that option available for Mac."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"A more modern UI in the next release will make the product absolutely perfect."
"Simple things like finding policies, configuration profiles, and smart computer groups that are not used by any client could be easier."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 104 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Kandji. See our IBM MaaS360 vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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