We performed a comparison between IceWarp and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."An effective, functional, very good tool for controlling resources."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"The solution's voice services work well for our company."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"IceWarp has multiple applications that are easy to use for many people."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The Zimbra Collaboration's most valuable feature is web access."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The configuration is simple."
"We can control all the data in my IT infrastructure."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"Zimbra Collaboration's sharing features are most valuable."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Our customers sometimes have problems receiving mail."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"The solution could use more integration with third-party tools."
"The tool should improve its multi-cloud feature."
"I would like to see a Microsoft schedule function added."
IceWarp is ranked 6th in Email Applications with 15 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. IceWarp is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". IceWarp is most compared with Google Workspace, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, Google Workspace, KerioConnect and HCL Domino. See our IceWarp vs. Zimbra Collaboration report.
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