We performed a comparison between Microsoft Exchange and Zimbra Collaboration based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Exchange and Zimbra Collaboration have a similar user rating regarding ease of deployment, pricing, and service and support. However, based on the reviews, Microsoft Exchange reviewers felt it was an overall better solution for medium to larger enterprises, whereas Zimbra Collaboration was a better solution for smaller businesses.
"Now, we manage to serve almost 99% of the information."
"Support is very good."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"The product works very well."
"For me, the solution is very user-friendly. I've used it a long time and I know where everything is."
"Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"Exchange is very scalable, it's one of the most important things about this software."
"The Zimbra Collaboration's most valuable feature is web access."
"Good email solution and it's open-source."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"We can control all the data in my IT infrastructure."
"The web interface is powerful and easy to use."
"The solution is easy to implement."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"The support needs to be more knowledgeable."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"The only thing that could be improved is the pricing."
"The solution could be more secure."
"The management of .pst files and archiving need improvement."
"It is important to have the updated version for scalability."
"The solution could use more integration with third-party tools."
"The tool should improve its multi-cloud feature."
"Zimbra Collaboration's video conferencing could be improved."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"I would like to see a Microsoft schedule function added."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange is rated 8.4, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange is most compared with KerioConnect, HCL Domino, Open-Xchange, IceWarp and HCL Notes, whereas Zimbra Collaboration is most compared with Open-Xchange, IceWarp, Google Workspace, KerioConnect and HCL Domino. See our Microsoft Exchange vs. Zimbra Collaboration report.
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