We performed a comparison between Infor CloudSuite CRM and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them."
"It is a very stable solution."
"When it comes to the lead management process, we track and evaluate the different stages and the challenges in each stage. It's so that the entire team has visibility of what's going on with each individual lead."
"Salesforce highlights what are we selling in different regions and which regions or areas offer opportunities. We are able to view sales by month, quarter or year."
"The type of customization that comes with Salesforce CRM gives me a lot of liberty and ease of access to add any information that I wish to add. For example, the name, email ID, designation, the name of the decision maker, when the client joined the company, and the amount of influence he will have on the product."
"The reporting features are useful."
"The most beneficial aspect of Salesforce Sales Cloud is my development life cycle will have been shortened."
"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."
"They could include marketing automation for the product."
"Sales Cloud could improve in areas such as AI integration, particularly for templates."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"The solution's design could be improved."
"I think the user experience could be improved. I would like the user interface to be a bit more user-friendly and modern."
"The solution's configuration could be improved because getting a purchase order and administrating the right fields can be a real headache for us, especially when the Sales Cloud system enters an error stage."
"The reporting formats could be better."
"If they could have convenient APIs into the other parts of the corporation that I wish to share data with, that would be helpful."
"There are also certain restrictions on the reports in terms of the number of records. Ideally, that should be removed."
Infor CloudSuite CRM is ranked 34th in CRM with 1 review while Salesforce Sales Cloud is ranked 3rd in CRM with 99 reviews. Infor CloudSuite CRM is rated 9.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Infor CloudSuite CRM is most compared with , whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
See our list of best CRM vendors and best Sales Force Automation vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
