We performed a comparison between Oracle E-Business Suite and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products."
"The procure-to-pay is core to our business and relevant to us."
"Rapidly implement jobs, positions, grades, and steps within setup of organizational structure."
"I have found the solution to have a good interface, security, and is user-friendly."
"ERP is a valuable feature of this product."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"E-Business Suite's best features are the standard process, the table dictionary, and the ability to work with the SQL language to correlate data."
"Oracle E-Business Suite is a stable product."
"The development cost, maintenance cost, everything will be drastically reduced - unlike traditional infrastructure where we maintain everything on our own."
"The ability to work on it from anywhere is most valuable. All you need is a computer, a browser, and an internet connection to access your instance. It can be accessed from anywhere, which is pretty cool and user-friendly."
"You can adapt Salesforce for all customer needs."
"The reporting is easy and helpful."
"I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device."
"The most valuable features of Salesforce Sales Cloud are opportunity management and metric integration."
"I have found Salesforce Sales Cloud to be stable."
"The most valuable features of Salesforce Sales Cloud are the ability to track portfolio opportunities and reporting capabilities. The notification process inside the platform is also very valuable, and extracting reports is extremely useful. However, we are currently using only a small part of its functionality."
"Oracle has improved a lot because Oracle E-Business Suite is quite outdated. Oracle built the Oracle Fusion platform and it has many improved processes. We registered a few enhancements requests, but it's a very long bureaucratic process with Oracle. It doesn't make any sense to communicate with Oracle about what changes should be made to the system."
"Technical support is focused on-cloud versus on-premise customers."
"The reporting needs to be improved."
"The user interface could be better. It's not good because they made their interface all in one, and my customers don't want to use it. I have to customize the interface and personalize it to hide some fields on the screen. It has lots of information on the screen, and the user can't easily navigate it. It's very difficult to use. I think that Oracle should have something like best practices. They need to provide some patches to simplify the interface based on the industry niche. Because now we see everything on the same screen, but the users don't need all that information. It's complicated to use for end-users, and we have to spend more time training them. In the next release, I think they should implement most of the features in the mobile app. It should be better. Oracle didn't update their mobile application for a very long time. Connecting the mobile application is complicated."
"The operations could be better, specifically for manufacturing processes."
"They should have a nicer way to handle very high volumes of data because we deal with really high volumes, and sometimes, we end up with performance issues."
"Not user friendly."
"The deployment of the Oracle E-Business Suite was simple. I have done many deployments and I find it simple, but for others, it might not be easy."
"I would love Salesforce to keep on committing and building out what they call flows. It's their point-and-click version of coding. You don't have to be a coder to create essentially what a developer would have to normally, which is a great feature, but it could still be improved upon."
"I need to do a lot of customization to implement an ERP solution for an energy and utilities client versus a BFS client. Salesforce should look at the common customizations each client wants and see how much of that can be standardized into industry-specific specific solutions. That would speed up implementation, so we don't need to go through the same steps a hundred times. Salesforce could do it once and put it out for the rest of the clients to use it."
"We have a very broad set of products at our company. The process to get that information accurately into the Sales Cloud system could use improvement. It shouldn't take weeks of time. The process of identifying products that are being sold for forecasting purposes and sales tracking purposes is too hard."
"The solution's scalability has some limitations."
"There are also certain restrictions on the reports in terms of the number of records. Ideally, that should be removed."
"When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security."
"The setup of Salesforce Sales Cloud is complex. You need specialists in that area to be able to have a good setup. Once it's set up properly, running it is seamless. That's the most beautiful thing about Salesforce Sales Cloud."
"Sometimes they refresh the production environment, which can be a bit of a challenge."
Oracle E-Business Suite is ranked 5th in ERP with 141 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 101 reviews. Oracle E-Business Suite is rated 7.8, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Oracle E-Business Suite is most compared with SAP S/4HANA, SAP ERP, Oracle HCM Cloud, NetSuite ERP and Microsoft Dynamics 365 Business Central, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, SAP ERP, IQVIA Orchestrated Customer Engagement and Vlocity.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
