We performed a comparison between Instana Infrastructure Monitoring and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The product is easy to deploy."
"The product's initial setup is easy."
"I am impressed with the tool's ability to track information in an easy way."
"Provides everything in one solution."
"The scalability of ServiceNow is good."
"The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"It's easy to set up."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
"The product’s scalability is an area with certain limitations, making it an area where improvements are required."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
"Lacks the ability to do its own monitoring."
"The product needs to add a workflow insight tool."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"The initial setup phase was hard and could be made easier."
"If you are new to using the solution, you will find the setup complex."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"It should have better integrations with other solutions."
More Instana Infrastructure Monitoring Pricing and Cost Advice →
More ServiceNow IT Operations Management Pricing and Cost Advice →
Instana Infrastructure Monitoring is ranked 37th in IT Infrastructure Monitoring with 2 reviews while ServiceNow IT Operations Management is ranked 8th in IT Infrastructure Monitoring with 35 reviews. Instana Infrastructure Monitoring is rated 9.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Instana Infrastructure Monitoring writes "Has the capability to automatically integrate with a large number of products". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Instana Infrastructure Monitoring is most compared with IBM SevOne Network Performance Management (NPM), Zabbix, Amazon CloudWatch and Opsview, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.