We performed a comparison between Jira and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"We do not have a lot of time for investigating new things, but Jira has saved us a great deal of time. It has a nice user interface and we can do a lot of things with it."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"It is very straightforward and easy to use."
"This product provides you a good view of the status of your projects."
"I was able to do real-time reports myself without having to wait for data import."
"This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
"It's very simple to change the workflow and adapt it. Jira is very user friendly for the agent and the user."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The resource manager is useful."
"The PPM module is an excellent service."
"The interface is extremely user-friendly."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"You don't need a lot of plugins."
"There needs to be easier integration with third-parties — personally, this is the biggest issue for me."
"Once the solution is deployed, it's not easy to configure."
"JIRA still has their own backtracking tools. It should have a better visibility into HPE UFT. Most people use functional testing tools, like QTP. They need to improve their integration to make it seamless."
"In JIRA, it's a bit complex in terms of what advanced search queries we use. Sharing them is also a problem. Because TFS is on the cloud, we can easily save that query and share it with our team members."
"A lot of features, such as time tracking, are only available through the marketplace. If multiple users are working on a user story, we aren't able to pull out the reports. So, there are many things that they aren't offering. They are available only through the marketplace. That's not good for a product."
"It would be ideal if Jira had future functionalities to integrate more easily with various aspects of code reviews."
"There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there."
"It lacks features to cover all testing aspects, so we often integrate it with other plugins or tools like X-ray."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"Dashboard interface is limited functionally and not very user friendly"
"I would like to see some artificial intelligence incorporated into the management functions."
"The price is too high."
"The product comes with little options out of the box."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The solution needs a few things in terms of resource management."
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Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Jira is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and OpenText ALM / Quality Center, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira Align, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
