We performed a comparison between JumpCloud and Scalefusion based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The most valuable feature is the policy CSPs."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"It is very easy to use. It has a very easy interface."
"It works well if you have a Microsoft environment."
"The solution is stable."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"Scalability-wise, I rate the solution a ten out of ten."
"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The pricing could be improved."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"What would make this product better is adding more security policies and features in the next upgrade."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"There can be delays in the deployment of new policies."
"Lacks the ability to have various VPN applications."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"They need more straightening of the SSO capabilities."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"I would like to see some support for printers, especially network printers, through the application."
"For improvement, the tool should introduce more customization options."
"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."
JumpCloud is ranked 9th in ZTNA as a Service with 16 reviews while Scalefusion is ranked 9th in Mobile Device Management (MDM) with 2 reviews. JumpCloud is rated 8.6, while Scalefusion is rated 8.0. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Scalefusion writes "An MDM solution for controlling and restricting data on devices". JumpCloud is most compared with Google Cloud Identity, Microsoft Entra ID, Cisco Duo, Prisma Access by Palo Alto Networks and Jamf Pro, whereas Scalefusion is most compared with SOTI MobiControl and VMware Workspace ONE. See our JumpCloud vs. Scalefusion report.
See our list of best ZTNA as a Service vendors and best Enterprise Mobility Management (EMM) vendors.
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