We performed a comparison between LeadSquared and SAP CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of LeadSquared is the customization."
"The initial setup is very easy."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"When we are using SAP CRM we receive more accurate results than using any other CRM system."
"SAP CRM is very fast, providing accurate information and good results."
"The flexibility to design the portal and customize it according to the needs of the clients is valuable. The integration with SAP ERP is also valuable."
"The user interface is excellent."
"SAP is very easy to use."
"SAP CRM has a good performance."
"We get very good support from SAP."
"The solution is highly scalable."
"The notifications and workflow management can be improved in LeadSquared."
"The solution's report section is not very capable and could be improved."
"The solution’s UI could be more user-friendly."
"The solution can get quite expensive, especially as you add more users."
"We would like the coding system within this solution to be more straightforward when carrying out general entry tasks."
"It can be a bit more user friendly, to be honest. Sometimes there are too many apps options. It should offer better UX (user experience) to make it easier to navigate and easier to use."
"The solution needs more flexible customization, tender request, and they need to think about some of the localization aspects."
"There is no scope for integration because SAP does not allow any personal integration."
"SAP CRM could improve by being easier to use and customer-friendly."
"In terms of stability, there are some latency issues."
"Our users are using it primarily from their laptop browser and very few are using it on their mobile because the mobile is not that user-friendly."
"In terms of visibility of the data, there's a very limited set that we have access to and sometimes it's very difficult and not user-friendly to analyze from front end to back end. It's the biggest challenge, even if I'm working with an organization where we've implemented SAP."
LeadSquared is ranked 29th in CRM with 4 reviews while SAP CRM is ranked 4th in CRM with 40 reviews. LeadSquared is rated 7.6, while SAP CRM is rated 7.6. The top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". On the other hand, the top reviewer of SAP CRM writes "It integrates well with our existing solutions, so we can analyze the data for analytics, forecasting and modeling". LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud, whereas SAP CRM is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud, Siebel CRM, Oracle CRM and Zoho CRM. See our LeadSquared vs. SAP CRM report.
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