We performed a comparison between LogMeIn Central and N-able N-central based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"I have called for help to their technical support, and they have been extremely helpful."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"The initial setup was simple."
"The initial setup was pretty straightforward."
"Using the product, we provide a quicker response when supporting customers."
"The solution's service is good."
"The most valuable feature of N-able N-central is the many options it has."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"I like the remote connectivity, reporting suite, and patch management module."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"They should provide intermediate device limit options for the users."
"Do not use the technical support."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"The solution is expensive as hell."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"It's not really a true RMM product but more of just a remote access."
"The solution's overall integration should be improved."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The integration with other applications could be better."
"There is room for improvement in the development of custom monitoring services."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews. LogMeIn Central is rated 8.6, while N-able N-central is rated 9.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and LogMeIn Rescue, whereas N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, ConnectWise Automate and Kaseya VSA. See our LogMeIn Central vs. N-able N-central report.
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