We performed a comparison between LogMeIn Central and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"The initial setup was pretty straightforward."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"The initial setup was simple."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"The most important aspect of this tool is the security it provides our company."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The tool's most valuable feature is third-party application updates."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most valuable feature we have found currently is probably patch management."
"It just works as advertised and serves the purpose for which we got it."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"It is easy to get locked out, which is something that needs to be improved."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The initial load is terribly slow and often has delays with the login page loading."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"The solution is expensive as hell."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"They should provide intermediate device limit options for the users."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"NinjaOne's pricing and user interface needs improvement."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I would like to see more scripts for PowerShell commands."
"The graphical user interface could be improved."
"Lacks sufficient integrations with other PSAs."
"NinjaOne's dashboard could be easier to use."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. LogMeIn Central is rated 8.6, while NinjaOne is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". LogMeIn Central is most compared with TeamViewer, Microsoft Configuration Manager, Atera, Kaseya VSA and LogMeIn Rescue, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and BigFix. See our LogMeIn Central vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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