Microsoft Defender (Office 365) and Palo Alto Networks WildFire offer threat protection, however, they target different areas of security. Defender focuses on cloud-based threats within Microsoft 365 applications, while WildFire is a broader network security solution with sandboxing capabilities for analyzing suspicious files. They can be considered complementary solutions.
The summary above is based on 99 interviews we conducted recently with Palo Alto Networks WildFire and Microsoft Defender for Office 365 users. To access the review's full transcripts, download our report.
"The deployment capability is a great feature."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The initial setup was easy."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"High availability with active-active and active-passive modes."
"Stability-wise, I rate the solution a ten out of ten since we never faced any issues."
"With this product, we receive the best monitoring and reports."
"The technical support is good."
"Intuitive threat prevention and analysis solution, with a machine learning feature. Scalable, stable, and protects against zero-day threats."
"The most valuable feature is the Automatic Verdict, to recognize whether something is a threat, or not."
"The cloud-based services are a nice feature."
"It is the best device in comparison to other network products in the marketplace."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The phishing and spam filters could use some improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"There's room for improvement regarding the time frame for retrieving emails."
"The XDR dashboard has room for improvement."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The support is good but they could be faster."
"They can keep on doing more updates. As new malware and viruses are coming out, they can make sure that WildFire is up to date."
"I would give this product a rating of 9 out of 10 due to some slight issues of performance."
"The only problem with this solution is the cost. It's expensive."
"There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. All of the problems that I have faced so far have been resolved."
"There are some formats that the solution cannot support ."
"When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing."
"I would like to see them continue on their developmental roadmap for the product."
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Microsoft Defender for Office 365 is ranked 1st in Advanced Threat Protection (ATP) with 41 reviews while Palo Alto Networks WildFire is ranked 3rd in Advanced Threat Protection (ATP) with 58 reviews. Microsoft Defender for Office 365 is rated 8.4, while Palo Alto Networks WildFire is rated 8.4. The top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". On the other hand, the top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway, whereas Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Fortinet FortiGate, Juniper SRX Series Firewall, Proofpoint Email Protection and Cloudflare. See our Microsoft Defender for Office 365 vs. Palo Alto Networks WildFire report.
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