We performed a comparison between monday.com and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out in this report how the two Marketing Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since the tool is so easy to use, our team members can all learn it quickly and create new boards, projects, tasks, and views easily."
"Guest access for the client significantly increases their loyalty and understanding of the value of what we do for them."
"The reminder function and tagging function work really well."
"Monday.com is a very organized and easy-to-use tool."
"Being able to duplicate boards from sitting to sitting and also being able to upload .csv files for tasks is great."
"In general, this solution is very user-friendly."
"I like planning out steps within an item with dates."
"The most valuable features are the way we could easily add tasks and track the timelines of tasks through a Gantt chart. That made it easier for us to see which crucial tasks were finished."
"It is a great solution. I like its stability, scalability, and performance."
"Salesforce allows for the integration of different data sources."
"Offers many great features and is intuitive."
"You can schedule reports, there's a lot of supporting tools, and you have access to all that information."
"I like that I can constantly add leads to Salesforce Marketing Cloud and look at accounts there. I also like that the solution lets me set up meetings."
"We use Marketing Cloud for marketing campaigns and engaging customers. It is a business-focused application for a specific area of business, which is acquiring customers."
"Salesforce Marketing Cloud's journey builder is very easy to handle and quickly sets up a journey for clients who use a lot of communication."
"This is a very powerful and scalable solution."
"The iPad version of Monday.com doesn't have the same functionality."
"We would like to have less downtime as it happens now and then!"
"There are so many bells and whistles that I don't feel like I'm using Monday to its full potential."
"One thing that would be cool is if Monday had a chat feature."
"I'd like to see more integration with outside software such as social media publishing sites and cloud services."
"Subitems could be reworked a little so that they’re more helpful."
"There are occasional glitches in the system that cause the website to be down temporarily."
"The user communication aspect could be improved."
"In terms of marketing, I don't think Salesforce invests the same level of intensity in promoting Marketing Cloud...Pricing is a concern and needs improvement, as some customers find the product a bit too expensive."
"The quality of support for this solution has been decreasing over time and the support team are sometimes more focused on closing tickets that resolving issues. Often the support team is not well trained or aware of the new features or products released by Salesforce."
"The customization of Salesforce, a generic CRM software, has room for improvement."
"The pricing is a bit high."
"I've noticed on one-to-one leads, the customer objection option is not available."
"The dashboards should be more intuitive, as there are far too many items on them. You're not always sure what you're looking for."
"The encryption and decryption have room for improvement."
"The processing speed, the way information displays, and scrolling options can be improved."
monday.com is ranked 2nd in Marketing Management with 222 reviews while Salesforce Marketing Cloud is ranked 1st in Marketing Management with 51 reviews. monday.com is rated 9.4, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud. See our Salesforce Marketing Cloud vs. monday.com report.
See our list of best Marketing Management vendors and best Project Portfolio Management vendors.
We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
