We performed a comparison between Nagios XI and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"I can monitor a software made in-house to software of bigger companies."
"The most valuable feature is the monitoring of processes."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"I can monitor a phone on a desk to very big servers of any company."
"The installation is no problem. I've installed Nagios several times."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"Nagios XI helped me to draw the network and check for system failures."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"The stability of this product is ok."
"It is a scalable product."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"They need more documentation for the plugins."
"Technical support is an area that needs improvement. It is not available 24/7."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"We'd like to see more integration capabilities."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The installation and monitoring need improvement."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"It could have an easier to understand interface."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
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Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. Nagios XI is rated 8.2, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our NETSCOUT nGeniusONE vs. Nagios XI report.
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