Netgate pfSense vs Palo Alto Networks NG Firewalls comparison

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Fortinet Logo
120,425 views|88,209 comparisons
90% willing to recommend
Netgate Logo
141,467 views|120,595 comparisons
92% willing to recommend
Palo Alto Networks Logo
25,488 views|16,293 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 25, 2022

We performed a comparison between Palo Alto Networks and pfSense based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Some users of each solution say their initial setup is straightforward, while others say it is complex.
  • Features: Users of both products are happy with their stability and scalability.

    Palo Alto Networks users like its IPS model, application detection feature, and unified platform, and say that it is high performing and secure. Several users note that they would like better reporting.

    pfSense users praise its intrusion detection feature and VPN and say it is a robust solution but needs a better user-interface.

  • Pricing: Palo Alto Networks reviewers feel that it is an expensive product. pfSense is an open-source solution and is free of charge.
  • ROI: Users of both solutions report being satisfied with the ROI.
  • Service and Support: Reviewers of both products report being satisfied with the level of support they receive.

Comparison Results: pfSense has an edge in this comparison as it is a free, open-source solution while Palo Alto Networks is considered expensive by its users.

To learn more, read our detailed Netgate pfSense vs. Palo Alto Networks NG Firewalls Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is very, very easy to use.""The most valuable feature is the ease of use.""We were looking for the VPN feature and controlling the inflow and outflow of all the traffic within the site and across the sites. We are also using it for the VPN and VLANs.""It has improved our security capabilities.""The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup.""I like that they have given me a solution at a fair price.""The most valuable feature is the policy routing and application control.""Offers good security and filtering."

More Fortinet FortiGate Pros →

"Great extensibility of the platform.""The GUI is easy to understand.""The initial setup is easy.""The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is. Did you forget a printer port? Most attacks at the moment are happening through printers, and they can tell you immediately that you forgot to close the port of the printer. There are more than one million printers that are in danger, and everybody knows that hackers are using them to enter the network. So, you can download plugins to protect your network.""The solution is very robust.""The interface is straightforward and easy to use.""The firewall sensor is highly effective, and it's easy to deploy. You can deploy pfSense with limited hardware resources. It's not necessary to have an appliance with much RAM to make it work. It's cost-effective and performs well.""The solution is very easy to use and configure."

More Netgate pfSense Pros →

"In general, I appreciate the regular firewall function of Palo Alto Networks NG Firewalls.""The App-ID feature is the coolest feature because you don't need to open a new port. Apps are directly linked to the port. It provides one of the best ways to lock down the additional port switch.""The solution is scalable""Palo Alto NGFW provides a unified platform that natively integrates all security capabilities, which is very useful. This prevents us from having to go to a lot of different systems, and in some cases, many different systems in many different regions, because we are a global company with 60 remote offices around the world in 30 different countries. Its centralized platform is really what we look for in all services, whether it be security or otherwise.""From my experience, comparing it to other products, the granularity you can have in the application is very good. The application detection is excellent. It's certainly one of the best.""Application control, IPS, and sandboxing towards the cloud are the most valuable features. It is a very user-friendly product with a very easy-to-use interface.""They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks.""The application IDs, application controls, URL filtering, visibility, monitoring, and reporting are the most valuable features."

More Palo Alto Networks NG Firewalls Pros →

Cons
"The support team for Fortinet FortiGate needs to be more customer friendly.""If they had better integration with security products, such as Cisco ISE or Rapid Threat Containment, then it would be an improvement.""Technical support is good but the response time could be faster.""We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine.""The feedback that I have received is that the performance could be better, and the user experience is not as good compared to a previous solution we used. It could be more user-friendly. Of course, it still works fine for our operations.""Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites.""They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired.""One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."

More Fortinet FortiGate Cons →

"Reporting and real-time monitoring, since I'm used to Watchguard's reporting features, it would be nice to have an embedded solution for reporting.""Also, simplifying the rules for the GeoIP. Making it simpler to understand would be an improvement.""We would like to see ready-made profiles to cover most users' needs.""I would like to see pfSense integrate WireGuard. Currently, pfSense uses OpenVPN, and there's nothing wrong with it, but WireGuard is a lot leaner and meaner.""The security could be improved.""One concern I have with Netgate pfSense is related to packet filtering. Specifically, issues can arise with certain functionalities like GP, and, at times, there may be bugs.""I expect a better interface with more log analysis because I create my own interface.""The GUI. There are TONS of plugins for pfSense, as such, if a user wants to add quite a bit of functionality, the GUI will feel a little congested."

More Netgate pfSense Cons →

"The pricing of the solution is quite high. It's one of the most expensive firewall solutions on the market.""Its reporting can definitely be improved. I would like to have better graphical dashboards and more widgets for more clarity in the reporting area. In a third-generation firewall, you can generate some dashboards. It provides the information that we need, but from the C-level or a higher-level perspective, it is kind of rough and incomplete. Its data loss prevention (DLP) feature is not good enough. Currently, this feature is very basic and not suitable for enterprises. It would be nice if they can include a better DLP feature like Fortinet. We would like to have a local depot of Palo Alto in Latin America. Competitors such as Cisco and Check Point have a local depot here. If there is an issue with their hardware, you can go to the depot, and in about four hours, you can get a replacement device, but that's not the case with Palo Alto Networks because we need to import from Miami. It takes about two to three weeks.""The SD-WAN product is fairly new. They could probably improve that in terms of customizing it and making the configuration a little bit easier.""The solution could be simplified.""The support could be improved.""Surfacing actionable intelligence right away could be better. You have to dig far to get some of the information. If the solution could surface the two or three things out of the 10,000 a day that we really need to deal with, it would be helpful.""The tech support was once great, but now it is poor. The tech support has gone south. It is really difficult. I had a Priority 1 case last a week in their queue, and after multiple complaints, I finally got somebody to take the case. These are things that are unacceptable in the business world. They could train their employees better.""Once in a while, they have new features being released that can be buggy. My criticism is more general to all sorts of network or security devices. In general, everybody is releasing less-tested software. Then, it usually ends up that the first few customers who get a new release need to end up troubleshooting it."

More Palo Alto Networks NG Firewalls Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "PFSENSE turns out to be very economical, the license is free and for little money you get very good support"
  • "Unless they have specific requirements that demand a particular device, I always suggest pfSense specifically because of the absence of pricing and licensing."
  • "Spend at least $300 or more on a good pfSense box. Use a hard drive, and not a USB flash drive for pfSense storage."
  • "It's open source (and free - as in beer and speech), but also has commercial support."
  • "If you need to buy hardware onto which to install PfSense, go with their boxes on their website, they are great."
  • "It works quite well for an open source product."
  • "From Sonic Wall, their price is much higher, because for every feature that you want to add, you have to pay. I can do the same things with pfSense, but everything is included in one price."
  • "There are a few features not included, and when you have to use those features, you have to pay for them."
  • More Netgate pfSense Pricing and Cost Advice →

  • "Annually, the licensing costs are too much."
  • "Pricing is yearly, but it depends. You could pay on a yearly basis, or every three years. If you want to add a device or two, there would be an additional cost. Also, if you want to do an assessment, or other similar add-on, you have to pay accordingly for the additional service."
  • "It will be worth your time to hire a contractor to set it up and configure it for you, especially if you are not very knowledgeable with PA firewalls."
  • "Don't buy a device with more power than you really need, because licensing depends on the cost of the box you have."
  • "The licensing is annual, and there aren't any additional fees on top of that."
  • "The price of this product should be reduced."
  • "The pricing is competitive in the market."
  • "This is an expensive product, which is why some of our customers don't adopt it."
  • More Palo Alto Networks NG Firewalls Pricing and Cost Advice →

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    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    pfSense is a powerful and reliable network security appliance primarily used for security purposes such as firewall and VPN or traffic shaping, network management, and web filtering. It is commonly used by small businesses and managed service providers to protect their customers' networks and enable remote access through VPNs. 

    The solution is praised for its stability, user-friendly interface, scalability potential, open-source nature, free cost, easy installation, firewall capabilities, security features, flexibility, and simplicity. Overall, pfSense is a cost-effective solution for enterprises that need a VPN for their employees.

    pfSense Key Features

    pfSense has many key features and capabilities, including:

    • Strength and accuracy: pfSense is able to always follow either default or custom rules, making it a stronger firewall than some of its competitors. It also filters traffic separately, whether it’s coming from your internal network of devices or the open internet, allowing you to set different rules and policies for each.

    • Flexibility: pfSense can work both as a basic firewall and as a complete security system because it gives you the flexibility to integrate additional features as code where necessary.

    • Open-source: Because it is open-source, not only is pfSense free to use, but community members can contribute to the code to make it a better software.

    • User-friendly: Usually firewall products are not user-friendly because they often include complex settings, options, and features that require fine-tuning. pfSense’s interface is simple, direct, and easy to use.

    • WireGuard Support: Instead of building your own VPN using pfSense, or settling for a commercial VPN provider, you can directly integrate WireGuard with the pfSense firewall.

    • Speed Management and Fault Tolerance: pfSense’s multi-WAN feature allows your system to continue operating in case components fail.

    • Well-supported: pfSense regularly has security and feature updates. It also has a documentation site and a well-informed and knowledgeable support forum.

    Reviews from Real Users

    Below is some feedback from PeerSpot Users who are currently using the solution.

    Bojan O., CEO at In.sist d.o.o., says, “The classic features, such as content inspection, content protection, and the application-level firewall, are the most important."

    Another PeerSpot user, a chef at a media company, explains what he finds most valuable about pfSense: "The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is."

    T.O., a VP of Business Development at a tech services company, mentions, "What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor."



    Palo Alto Networks NG Firewalls are next-generation firewalls used for security to protect networks from threats and attacks. It is used for perimeter security, data center protection, and managing secure access to environments. Users highlight the NGFW's effectiveness in providing comprehensive security without impacting network performance. Users appreciate its ease of use, particularly in setup and ongoing management, making it a favored choice for businesses looking to secure their cloud environments.

    The firewall provides application control, malware protection, scalability, stability, user-friendly interface, threat hunt capabilities, application visibility and awareness, URL filtering, traffic monitoring, machine learning for attack prevention, a unified platform for all security capabilities, DNS security, VPN, and embedded machine learning. Palo Alto Networks NG Firewalls is easy to manage, reliable, and balances security and network performance well. It also provides complete visibility through logs and alerting.

    Palo Alto Networks NG Firewalls Features

    Palo Alto Networks NG Firewalls has many valuable key features. Some of the most useful ones include:

    • Secure Application Enablement (App-ID, User-ID, Content-ID)
    • Malware Detection and Prevention (threat prevention service, buffer overflows and port scans, anti-malware capabilities, command-and-control protection, and WildFire)
    • DNS Security (URL filtering, predict and block malicious domains, signature-based protection, extensible cloud-based architecture)
    • Panorama Security Management (including graphical views and analytics, manage rules and dynamic updates, customizable application command center (ACC), log collection mode, physical or virtual appliance)
    • Threat Intelligence (high-fidelity threat intelligence, priority alerts, automatic extraction and sharing of prevention indicators, native integration with Palo Alto Networks products)

    Palo Alto Networks NG Firewalls Benefits

    There are several benefits to implementing Palo Alto Networks NG Firewalls. Some of the biggest advantages the solution offers include:

    • Dedicated management interface for managing and initial configuration of the device
    • Regular threat signatures and updates
    • Import addresses and URL objects from the external server
    • Configure and manage with REST API integration
    • Great throughput and connection speed is fair even in high traffic load
    • Deep visibility into the network activity through Application and Command Control
    • Easy to manage and very user friendly

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Palo Alto Networks NG Firewalls users.

    A Solutions Architect at a communications service provider says, “The product stability and level of security are second to none in the industry. We value the security of our client's infrastructure so these features are valuable to us. An example of a very valuable feature behind Palo Alto is the application-aware identifiers that help the firewall know what its users are trying to do. It can block specific activities instead of just blocking categories. For example, you can block an application, or all unknown applications.”

    PeerSpot user Gerry H., CyberSecurity Network Engineer at a university, mentions that the solution has a “Nice user interface, good support, is stable, and has extensive logging capabilities.” He also adds, “Wildfire has been a very good feature. This solution provides a unified platform that natively integrates all security capabilities, which is 100% important to us. This is a great feature.”

    Eric S., Network Analyst at a recreational facilities/services company, states, "With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
    SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company9%
    University9%
    Comms Service Provider8%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider13%
    Government8%
    Educational Organization6%
    REVIEWERS
    Comms Service Provider15%
    Financial Services Firm14%
    Computer Software Company13%
    Educational Organization9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business69%
    Midsize Enterprise19%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise19%
    Large Enterprise48%
    REVIEWERS
    Small Business36%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    Buyer's Guide
    Netgate pfSense vs. Palo Alto Networks NG Firewalls
    May 2024
    Find out what your peers are saying about Netgate pfSense vs. Palo Alto Networks NG Firewalls and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews. Netgate pfSense is rated 8.6, while Palo Alto Networks NG Firewalls is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". Netgate pfSense is most compared with OPNsense, Sophos XG, KerioControl, Sophos UTM and Check Point NGFW, whereas Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Cisco Secure Firewall. See our Netgate pfSense vs. Palo Alto Networks NG Firewalls report.

    See our list of best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.