We performed a comparison between Netskope Private Access and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"The base features have been fantastic. The ability to be able to granularly assign application access to end-users has been really good."
"There are several valuable features, like advanced security protections, especially the DLP (Data Loss Protection), and there's also browser and web filtering, or content filtering for our users to protect them when accessing certain links or websites, ensuring their security and permission."
"The product's scalability is good."
"In the firewall, we don't have a user-based policies list, and we can't create them. Netskope helps us to create user-based policies. For example, if there are specific teams like HR or more than nine teams, and we want logs from access over particular URLs, and we don't want to allow that specific URL for certain users, we can create these policies in Netskope. It's handy, easy to use for new users, and has a cool GUI interface. We can create multiple policies, and as for the proxy, it's a leading solution."
"With private access or next-gen VPN, they are able to keep you secure, but they are invisible in terms of how they do it. Anybody working from home and trying to bring up VPN quickly can pretty much get VPN up and running in a matter of minutes because this doesn't require any VPN technology on-prem. All the VPN technologies that you're using to access applications on-premise can be eliminated by using their software. If you're accessing Microsoft 365 or salesforce.com, you can go straight out from your home office or home internet to that application rather than having to come through a VPN. It still has all the policies enforced, and it mitigates any business risks in terms of how that user is accessing that application and what they're doing inside of it. VPN piece is really critical, especially at this time of Covid, and your latency also goes down. Your latency gets better by using the platform because they're intercepting your traffic, routing it through their local data center, and then sending it to whichever SaaS service or whatever you're going to. It does it better, faster, and quicker with all your governance policies enforced, rather than you having to go through your data center. So, all the traffic gets hauls there, and then that traffic has got to route somewhere else, and then it has got to go up to the cloud. Your latency actually goes down. They can guarantee 15 milliseconds or less pretty much across anywhere on the planet for about 95% or 90% of it."
"Netskope enables users to securely access private applications remotely without a VPN."
"We can block and alert the ports and allow the public traffic software in our environment."
"I like the web filtering capabilities."
"The scalability of the solution is great."
"Yes, it is very stable. I have never seen it go down, not once."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"Netskope needs to provide some kind of data protection strategy as well because, currently, if you connect through private access, we don't have any data protection policies or implementation."
"We faced certain issues with China users as it can be rather challenging for them due to the presence of Great Firewall."
"Netskope Private Access only supports TCP and UDP ports and does not support ICMP or ping."
"Netskope detects certain data or contents, but there are some limitations on how we can customize those policies for DLP."
"The solution needs to develop faster features. Its interoperability feature is not working. It takes six months to one year for any product to implement the improvements. However, the process should be faster to implement the changes quickly."
"Netskope Private Access allows mapping only one DNS server. If a user uses a secondary DNS on-premises, Netskope fails to disconnect them. This is an issue that needs to be addressed."
"The major problem that we are facing is if we deploy Netskope on the server level or if we get a new server in the EMEA factor, it will affect all the machines. Recently, this has caused us to fail some reviews."
"The cost has room for improvement."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"The interface needs a bit of work."
"There is some issue while accessing the portal. It takes too long."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"Conflicts arise if you do not have the same management teams on the product."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
Netskope Private Access is ranked 7th in ZTNA as a Service with 14 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Netskope Private Access is rated 8.6, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Netskope Private Access writes "Provides network visibility, infrastructure protection and advanced security protections, especially the DLP (Data Loss Protection)". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Netskope Private Access is most compared with Prisma Access by Palo Alto Networks, Appgate SDP, Cisco Secure Client, Jamf Connect and Google BeyondCorp Remote Access, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Cisco Umbrella. See our Netskope Private Access vs. Zscaler Zero Trust Exchange report.
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