We performed a comparison between NetSuite ERP and SugarCRM Platform based on real PeerSpot user reviews.
Find out what your peers are saying about NetSuite, Oracle, SAP and others in Cloud ERP."NetSuite ERP is good for a trading company that involves buying and selling."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"The user interface is very good."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"The initial setup is easy."
"I would say that the solution is highly configurable."
"The most valuable feature is relation capability, which allows us to relay customers with invoice orders."
"The most valuable features of Sugar Enterprise are the exports of graphics, statuses, complaints, and tasks."
"The most valuable aspect of this solution is its low cost."
"It works well with Jira. You can customize it to fit your needs."
"The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"NetSuite is good for data management, but it's missing payroll features."
"The pricing is high."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"It would be great if they offered localization for Central America."
"Sugar Enterprise could improve by removing bugs and glitches. For example, a comment was made but in the comment section, it was never displayed. However, the problems we faced might not be the fault of the solution."
"It lacks customization, and this is the main reason that we are switching to a different solution."
"I would like to see more integration on a mobile platform in the next release."
"You cannot include all your entities under one instance at the moment."
"While it is already user-friendly, a slight enhancement in UI design, especially in terms of color combinations, could make the platform more visually appealing and comfortable to use."
"In the next release, I would like to see personalization of information about customers or specific businesses or opportunities."
NetSuite ERP is ranked 1st in Cloud ERP with 33 reviews while SugarCRM Platform is ranked 8th in CRM Customer Engagement Centers with 11 reviews. NetSuite ERP is rated 7.8, while SugarCRM Platform is rated 7.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of SugarCRM Platform writes "User-friendly and allows for creating your own modules". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas SugarCRM Platform is most compared with Salesforce Sales Cloud.
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