We performed a comparison between Nutanix Prism and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools."The most valuable features are the dashboards."
"The most valuable feature is that, when you log in, you have customized dashboards. You can add widgets to those dashboards and you can change the density of certain data points in the dashboards. When I log in, I quickly see where the cluster lies, as far as memory and CPU resources go."
"Prism Central is a single point to manage every cluster. Everything can be managed in one panel. Everything is there on the main page of the dashboard."
"The solution is a high-performance platform that effectively handles three-layered issues like SA and network fiber cables."
"For me, the speed of cloning virtual machines and the hyper-convergence feature are the most valuable aspects of the solution."
"Prism's best features include the single point of failure (SPOF) and ease of implementation."
"It is stable and reliable."
"The recent life cycle management feature is really helpful to us. Before that, we had to do everything manually, but now it's like a one-stop shop. We can upgrade firmware and all of the software from there. Also, managing storage information and other hardware-related resources is easy using Prism."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"I like the solution due to the fact that it's scalable."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"The most valuable features of ServiceNow IT Operations Management are ease of use, intuitive design, and ease of management, and its based on IT practices which are good."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"I am impressed with the tool's ability to track information in an easy way."
"There are no firewall policies."
"In the next release, I would like the ability to browse data stores."
"One thing I would like to see is one-click migration. I know that's on the roadmap, but we don't have it yet."
"I would like to see the capability to use FC SAN storage."
"Nutanix is a great product, but I won't say it is a data center product. If it could leverage or work with non-Nutanix infrastructure, it would be a total data center solution. Right now, with Prism Central, we can only manage Nutanix clusters."
"There can be some constraints on how it scales, making granular scaling difficult with the product."
"It would be ideal if there was more of a community around the solution so that it would be easier to learn things about the solution from other users."
"The product currently fails to provide a complete view to customers."
"The setup and deployment could be simplified, and the pricing could improve."
"Service mapping is pretty limited."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The security policies could be increased."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
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Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Nutanix Prism is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Prism is most compared with VMware Aria Operations, Zabbix, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and CloudPhysics, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
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