We compared Okta Workforce Identity and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Okta Workforce Identity is commended for its user-friendly interface, simple setup process, and strong integration capabilities. However, it lacks certain functionalities such as password vaulting management and could improve its customer support. On the other hand, Prisma Access is highly regarded for its extensive security features, accessibility for users, and ability to safeguard all types of app traffic. Nevertheless, it can be challenging to use and configure, and its pricing is considered relatively high.
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"We face no challenges in integrating the product with our legacy systems."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"It's reliable and it does what it is advertised to do."
"The solution can scale very well."
"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."
"The tool's consolidation is pretty quick."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"It's quite reliable and performs well for users."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"The initial setup is very straightforward."
"You can't hide the device when you're checking logs."
"Okta Workforce Identity can improve by having more features in governance."
"The stability could be better."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"This user integration with the Okta integration network could be simplified."
"The product is expensive compared to other tools."
"RESTful Web Service calls and their response seem a bit slow."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"The product's current price is an area of shortcoming where improvements are required."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"I would like to see support for custom applications."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Okta Workforce Identity is ranked 6th in ZTNA as a Service with 59 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 59 reviews. Okta Workforce Identity is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Okta Workforce Identity vs. Prisma Access by Palo Alto Networks report.
See our list of best ZTNA as a Service vendors.
We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
