We performed a comparison between Okta Workforce Identity and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We face no challenges in integrating the product with our legacy systems."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The tool helps improve our security and productivity."
"It's reliable and it does what it is advertised to do."
"Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two different components that I haven't seen in other products."
"It's easy to use and straightforward."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"As our identity model continues to mature, probably the Federation is most valueable."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"It is very scalable. We have a very large customer base: 75 million customers."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"The solution is easy to use for our managers."
"It's agent-based. It's convenient to deploy and integrate."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"Application updates are lacking. Customer support needs to be improved."
"You can't hide the device when you're checking logs."
"Okta doesn't have a partial push. It pushes down the full profile schema for lifecycle management or provisioning."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"Okta Workforce Identity could improve provisioning it can be made simpler."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"The support could be faster."
"The GUIs are not very clear, especially when integrating with other products from CA."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
Okta Workforce Identity is ranked 3rd in Single Sign-On (SSO) with 59 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Okta Workforce Identity is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and CyberArk Privileged Access Manager, whereas Symantec Siteminder is most compared with Ping Identity Platform, ForgeRock, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our Okta Workforce Identity vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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