We performed a comparison between Okta Workforce Identity and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has a lot of capabilities and features."
"It offers very helpful support. The technical team is very helpful."
"The product is easy to use."
"I find the provisioning features and the integration with other applications useful."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"The scalability of the solution is great."
"I like the web filtering capabilities."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"The solution is very expensive."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"Okta Workforce Identity could improve provisioning it can be made simpler."
"The integration with third-party tools needs to be improved."
"It can have more API integrations."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"We would like to extend the SASE applications for Zscaler."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"Users report application access or latency issues with Zscaler Private Access."
"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
Okta Workforce Identity is ranked 6th in ZTNA as a Service with 59 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Okta Workforce Identity is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Perimeter 81. See our Okta Workforce Identity vs. Zscaler Zero Trust Exchange report.
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