We performed a comparison between OpenText SiteScope and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"It's integrated with different monitoring tools, such as AppDynamics."
"Infrastructure monitoring is the most valuable feature."
"The stability of the Micro Focus Voltage SiteScope is good."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"The most valuable feature is application monitoring."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"They should provide more templates for new vendor devices."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"Mapping interactions between systems."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"Support for the IBM Mainframe is needed."
"A lot of times, we have to do a lot of manual cleanups."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
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OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. OpenText SiteScope is rated 7.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our OpenText SiteScope vs. SolarWinds Server and Application Monitor report.
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