We performed a comparison between Parallels Access and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"We don't have problems with stability. Everything is good."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's got a very easy-to-use interface."
"It's great that the total deployment can happen completely remotely."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"I recommend it as a solution for remote disk users."
"It's a user-friendly product."
"The product allows easy access to any system in case of any issues."
"The most valuable feature has been the ability to give control to others for support purposes."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The solution is very stable. We've never had a problem with it."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"The solution may not scale well for enterprises."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"They could improve the reporting."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"TeamViewer could be more secure."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"The solution could have better scalability."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
Parallels Access is ranked 12th in Remote Access with 5 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Parallels Access is rated 8.8, while TeamViewer is rated 8.6. The top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Parallels Access is most compared with Microsoft Remote Desktop Services, Splashtop Remote Support, VNC Connect, LogMeIn Pro and TeamViewer Tensor, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, ISL Online, BeyondTrust Remote Support and Webex. See our Parallels Access vs. TeamViewer report.
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