We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The most valuable features are it is fast and cost-effective."
"The solution offers good value for money."
"Installing Microsoft Desktop Services is straightforward."
"I give the stability a nine out of ten."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"The product is stable."
"The solution performs well and is easy to use."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"It is quite simple to set up."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"TeamViewer has a good interface."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"The product is quite stable. The performance is good."
"We are searching for a product with better remote access and remote sessions."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"I would like to be able to leverage it on other operating systems."
"The solution should have better security."
"We'd like more granular security control of the desktop services."
"The stability could be improved."
"We'd like them to continue to improve on security."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"TeamViewer could be more secure."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"A feature that they could add is chat with sound to talk."
"It's pretty limited on the options they have."
"The support could improve their speed."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, BeyondTrust Remote Support and Webex. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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