We performed a comparison between Ramco HCM and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"In general, the solution is very flexible and can be configured in multiple ways."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"The performance management system is really good."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"The functionality and user friendliness are constantly improving."
"They have succeeded in sustaining a powerful system supporting their philosophy."
"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."
"Provides an open architecture and an open platform so it can coexist with other systems."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
"This solution is very user-friendly, and supports 60 plus languages."
"In terms of user experience, it is quite good."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"The entire UI/UX of the solution can be improved drastically."
"The mobile app for this solution could be improved as it lacks many features."
"The product itself sometimes feels inconsistent because it comes with bugs."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The mobile app and web page user experience could be more user friendly."
"The talent management and performance appraisal modules could use some improvement."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"The price of the solution could improve, it is too high."
"I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution."
"SAP resources are at the high end and anything you want to change or any customization is expensive."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"SAP SuccessFactors needs to improve the LMS and performance management."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
Ramco HCM is ranked 13th in Cloud HCM with 12 reviews while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. Ramco HCM is rated 7.0, while SAP SuccessFactors is rated 7.8. The top reviewer of Ramco HCM writes "It's so easy to use that a customer can easily understand the process with zero knowledge of the system". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". Ramco HCM is most compared with DarwinBox, SAP HCM and Workday, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and UKG. See our Ramco HCM vs. SAP SuccessFactors report.
See our list of best Cloud HCM vendors and best Talent Management vendors.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.