We performed a comparison between Rubrik and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Rubrik can also serve as a secondary host for emergency recoveries."
"Not having to specify a time to run a backup with a fixed schedule is something that's really beneficial. In the past we had to schedule and try to manually stagger things over the window, to back up everything. Because Rubrik is SLA-based, you say, "Well, I need it to fit in this window here," and it just backs it up when it's most convenient for the Brik and for the third-party system. It looks at the CPU usage and says, "Okay, it's not as busy now. I know I've got time to take the backup." That's a real advantage."
"The ease of use and innovation are the features that stand out for us."
"They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."
"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."
"Product support team is excellent, with issues typically being resolved on the same day."
"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."
"The solution's technical support team is very responsive and proactive."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"It is fairly stable."
"I really like the reporting options you get for various email reports."
"It is a quick and easy way to organize my backups and to keep track of them."
"Stability-wise, I rate this solution a nine out of ten."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"If you are a large organization, this is a product for you."
"The ability to back up both physical and virtual appliances under one roof."
"It is a lot more expensive than other solutions, but you get what you pay for."
"We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help."
"The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments."
"There could be better reporting and better filtering."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"The functionality is missing, but they are very receptive to our thoughts and ideas."
"They should give more access to the backend capabilities. From a customer point of view, you do not have access to all the features on the system. You have to engage their support to perform some of the tasks. It would be helpful for an experienced engineer to be able to go and do some of those tasks prior to contacting the support."
"Could be improved from an analytics point of view."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"The solution’s support and onboarding process needs to be improved."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"It could be a little more customizable."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
Rubrik is ranked 4th in Backup and Recovery with 86 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Rubrik is rated 9.2, while Unitrends is rated 7.8. The top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Unitrends is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Commvault Cloud, Arcserve UDP and Dell PowerProtect DD (Data Domain). See our Rubrik vs. Unitrends report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
