We performed a comparison between Arcserve UDP and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Arcserve UDP is live replication."
"The ROI is very good because of the speed of the backup."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It's simple to set up."
"The data protection functionality is the most valuable feature of this solution."
"The ease of use is the best feature of the product."
"The solution has no limitations because it does backup for Linux and Windows."
"The simple and fast restore routine."
"Stability-wise, I rate this solution a nine out of ten."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"It is a quick and easy way to organize my backups and to keep track of them."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Backups are very slow and time consuming."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"The ability to run just differentials without pulling the full on your archive."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"No appliance update notifications."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Arcserve UDP is rated 7.6, while Unitrends is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Veritas Backup Exec, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain). See our Arcserve UDP vs. Unitrends report.
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