We performed a comparison between Ruckus Wireless and SonicWall SonicWave Access Points based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The solution is stable."
"The simplicity is great."
"You can easily monitor, manage, and cover all your IT equipment."
"The solution is very secure."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The artificial intelligence feature is very good."
"Stability-wise, I rate the solution a ten out of ten."
"Ruckus Wireless provides good coverage."
"Its roaming capabilities and the fact that we can have redundant backup controllers are the most valuable. There is a backup controller that is heart beated to the primary. It is also fairly easy to install."
"The initial setup is very simple."
"Our IT staff can quickly issue guest passes for vendors and the instructions are very straightforward, requiring very little effort to get connected."
"The beamforming has been the most valuable aspect of the solution for our organization."
"In general, all implementations are standard and pretty straightforward."
"Ruckus WAPs have excellent coverage and their beamforming means that we can cover more area with fewer WAPs."
"A good management tool that can be managed through the cloud or firewall."
"Unlike the Cisco solution that needs a dedicated wireless controller outside of a firewall, SonicWall has everything in one box. Fortinet is close to it."
"The platform's most valuable feature is the ability to provide cloud access to configure and manage devices."
"Juniper Mist Wireless Access Points’ support services need improvement."
"Enrolling into the tool is a tedious process."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The price could be better."
"I need a bit more time with it before criticizing the features."
"The pricing should be made cheaper."
"There is room for improvement in terms of support and installation."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients."
"The solution is a bit expensive."
"They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios. When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information. Its price should also be improved. Its price is currently quite high."
"The price has room for improvement."
"The pricing needs to be more competitive. They need to re-examine their business model and see if there is a way to provide their service at a cheaper cost."
"The initial setup could be more straightforward. It would be better if we could seamlessly integrate security tools like a firewall or IPS with Ruckus Wireless."
"Mounting options for outdoor access points, I think they could easily improve on that."
"The product's pricing is high and could be improved."
"We have a lot of overlapping wireless networks with a lot of cheap equipment that does not run on any rules or regulations. The best way to improve the wireless network, like in SonicWaves, is to defeat these networks by isolating, preventing them, or overcoming their wireless signal. We try to do that, but I live near an airport, and the AirPortRadar glitches my wireless network every nine seconds."
"Integrating with the firewall and management console was a little complex."
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Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews while SonicWall SonicWave Access Points is ranked 18th in Wireless LAN with 3 reviews. Ruckus Wireless is rated 8.6, while SonicWall SonicWave Access Points is rated 10.0. The top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". On the other hand, the top reviewer of SonicWall SonicWave Access Points writes "An industry-leading security and wireless solution packaged in one box". Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and ExtremeWireless, whereas SonicWall SonicWave Access Points is most compared with Aruba Wireless, Ubiquiti WLAN, Cisco Meraki Wireless LAN, Cisco Wireless and Datto Networking WiFi. See our Ruckus Wireless vs. SonicWall SonicWave Access Points report.
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