We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"It's very flexible and offers tremendous features for customers."
"A very flexible solution."
"Salesforce is the best one out there."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"I love the report building that is available."
"Checking out or extracting a report is just a click away."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The maintenance part can be outsourced easily."
"Cloud Platform's stability is great."
"It’s great that we have the entire suite of SAP at our fingertips."
"Improved our speed to bring our mobile applications into productive use in a cost-effective way."
"Feature-wise, I like it since it allows you to integrate with multiple applications. There are available connectors that allow you to integrate."
"The most valuable feature is integration."
"The solution is scalable."
"The product improved our company's business operations since we got value out of it."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"An expensive solution requiring a lot of configuration."
"I think the interface should be enhanced and more user-friendly."
"UI needs to be more intuitive and user friendly."
"The cost of data storage is an issue once the company grows."
"Integration needs improvement."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it."
"The solution’s pricing could be improved."
"Better connectivity to on-premise systems would help us to support older systems that are migrating to the cloud."
"The current pricing model is credit-based. We would like to have more information about the usage of the existing applications."
"The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products."
"What I would like to see improved is the learning curve."
"I've observed a few bugs in SAP. One recent bug I found in Content Modifier is that when using a predefined header to call the current date, it prints the previous date. These are small bugs I found."
"Planning features are limited to the finance module."
Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.